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Hard Skill Keywords
Benefit Analysis
Backlog Grooming
Customer Segmentation
Product Roadmapping
Scrum Meetings
Soft Skill Keywords
Stackholder Management
Communication
Adaptibility
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Developed an AI-powered chatbot for automated customer support, reducing response times by 50% and handling over 1,000 monthly inquiries.

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Developed an AI-powered chatbot for automated customer support, reducing response times by 50% and handling over 1,000 monthly inquiries.

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Experience

Data Analyst Intern

Techify

June 2020 - Present

Redwood City, CA

  • Led cross-functional teams of 20+ engineers, designers, and analysts to launch a new analytics feature that increased user engagement by 35%.
  • Managed a $5M annual budget across multiple product lines, ensuring on-time delivery and adherence to OKRs.
  • Implemented a data-driven product strategy, resulting in a 25% reduction in churn over 12 months.

Associate Product Manager

GlobalCloud

Jan 2018 - May 2020

Redwood, WA

  • Collaborated with senior leadership to define product roadmaps for cloud services, improving time-to-market by 20%.
  • Drove user research initiatives and stakeholder alignment, resulting in a 15% increase in enterprise adoption.
  • Created go-to-market strategies for new SaaS features, reaching over 500,000 global users within the first year.

Product Manager Intern

NextStore

May 2017 - Aug 2017

Redwood Shores, WA

  • Assisted in launching a pilot rewards feature for premium subscribers, boosting add-to-cart rates by 10% in the trial period.
  • Streamlined product launch processes by creating standardized documentation, cutting planning time by 15%.
  • Collaborated with data analysts to interpret user feedback, driving continuous improvements for future sprints.

Projects

AI-Driven Customer Service Chatbot

  • Developed an AI-powered chatbot for automated customer support, reducing response times by 50% and handling over 1,000 monthly inquiries.
  • Implemented sentiment analysis to tailor responses, resulting in a 25% increase in customer satisfaction scores.
  • Integrated a feedback loop allowing the model to adapt to new customer concerns, improving response accuracy to 90%.

Leadership Experience

Volunteer Project Coordinator

Local Non-Profit, Redwood Town, USA

July 2023 - Present

  • Organized community workshops on digital literacy, helping 50+ attendees enhance their tech skills.
  • Led a team of 5 volunteers to execute events, focusing on skill-building and community engagement.

Education

B.S. in Computer Science

Expected Graduation: 2027

University of California, Santa Cruz

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Vervint is looking to bring on Software Development Interns for the summer of 2025 to our Service Delivery Organization. This team is seeking highly talented and motivated interns that will work with our consultants developing solutions...

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Frequently Asked Questions

What does ResuEdge do?

ResuEdge uses AI to refine your resume by matching it to specific job postings. It identifies essential keywords, optimizes content for Applicant Tracking Systems (ATS), and increases your chances of standing out to hiring managers.

How do I use ResuEdge?

Simply upload your current resume and the target job description. Our AI instantly analyzes the requirements and suggests crucial keywords, phrasing, and structural improvements, helping you tailor your resume for that specific role.

How long does it take to optimize my resume?

Within seconds of uploading your documents, ResuEdge provides real-time suggestions, saving you time and streamlining the entire job application process. You can then start applying to our curated remote jobs.

Is ResuEdge free to use?

Yes! We offer a free plan with core features to help you get started. For more advanced functionality and additional insights, consider upgrading to one of our premium plans.

What industries can I use ResuEdge for?

While ResuEdge is primarily focused on the tech remote industry, it is versatile enough to be used for other sectors such as finance, healthcare, marketing, and more. Our AI understands the nuances of various industries and tailors recommendations accordingly.

How do I cancel my subscription?

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